Contact Us

Phone: 1300 668 123

Fax Number: 1300 131 665

NDIS Enquiries:

General Enquiries:

Accommodation Services: 

Behaviour & Allied Health Services:


Complaints & Feedback: INTERACTION believes that everyone has the right to complain or provide feedback. If we aren’t meeting your expectations, we would like to know how we can make things better. If you are happy with INTERACTION and its staff, you can also let us know via our Feedback Form.

INTERACTION believes that the most effective way to resolve a complaint is informally however if you would prefer you can always call us, email, write a letter or complete INTERACTION’s Complaint Form. INTERACTION has an easy-read Complaints and Compliments Policy to assist you with making a complaint.

If you need help making a complaint, you can ask any of our staff to help, or contact an advocacy organisation to get advice.

At INTERACTION we treat all complaints seriously and that your right to confidentiality and a timely resolution is respected.

If you would like to make a complaint about INTERACTION directly to the NDIS Quality and Safeguards Commission please call 1800 035 544 (TTY 133 677) or visit their website on

Click here to download INTERACTION’s Complaint Form, or click here for the easy-read version.

Click here to download INTERACTION’s Feedback Form.

Interaction Head Office 
6, 16 Lexington Drive
Bella Vista NSW 2153

Postal Address
PO Box 7020
Baulkham Hills BC
NSW 2153